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General Product Help

Technical advice and troubleshooting for other products

  • Laptop Troubleshooting Guide
  • Phone Troubleshooting Guide
  • How to charge your Kogan Active+ or Pulse+ Tracker
  • How Will My Refund Be Processed?
  • What Do I Do if I Need To Purchase a Spare Part?
  • What To Do if My Item Arrives With a Part Missing
  • My Item is a Different Colour Than Advertised
  • What To Do if You Have Received the Incorrect Item
  • What is your Change of Mind Policy?
  • My Item is Damaged and I Opened it After 3 Days of Receipt
  • What to do if your item arrives damaged?
  • Can I phone Dick Smith?
  • Preparing your Android Device for Service
  • Preparing Your iOS Device for Service
  • Orbis Luggage - Protective Plastic Film
  • Does this phone work with my provider?
  • KOGAN ATLAS Z500 MINI PC (KAMPCZ500NA) - DRIVER UPDATE
  • My Android Phone Cannot Connect to Windows 10
  • Why Does My Atlas C300 Laptop Screen Have Bubbles or Scratches? (KALAP13C300VA)
  • I Need to Reinstall Windows 10 on My Laptop
  • I need to update/reinstall the drivers for my Laptop/Mini PC.
  • Kogan Atlas 2-in-1 D300 Touchscreen Notebook (KALAP10D300EA) - Drivers
  • Kogan Atlas 2-in-1 Original Touchscreen Notebook (KALAP102IN1P) - Drivers
  • Kogan Atlas UltraSlim X300 Notebook (KALAP13SEA) - Drivers
  • Kogan Atlas 13.3" C300 Convertible Notebook (KALAP13C300VA) - Drivers
  • Kogan Atlas X14FHD Laptop (KHLAP14N3540A, KHLAP14N3540B) - Driver Updates
  • Kogan Atlas 2-in-1 D500 Pro Touchscreen Notebook (KALAP102INKEA) - Drivers
  • Kogan Atlas Pro Laptop (KALAP15I78GFHA) - Driver Updates
  • Kogan Atlas X1510 Laptop (KHLAP15N3540A) - Driver Updates
  • Kogan Atlas UltraSlim X350 Notebook (KAL13X350EA) - Drivers
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