Product Support

User Manuals

• How Do I Find The User Manual For My Item?
• Kogan Battery Free Wireless Digital Doorbell - KABFRDBELLA - Manual
• Dick Smith user manuals

TVs

• TV Troubleshooting Guide
• KALED43MU8010SZB - Original Firmware
• KALED49SUHDZA - Firmware Update
• I am getting the error "This device is not optimised for Netflix" when I try to download the Netflix app
• Kogan SmarterTV - Pairing with Remote for Voice Control
• How do I install the batteries in my Kogan SmarterTV Remote?

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Warranties

• Can I transfer my item and its warranty to a new owner?
• Condition Photo Examples - Laptops, Phones, Tablets and Smartwatches
• Contacting Dick Smith Support
• Dick Smith Warranties
• How do I take advantage of the 14 Day Change Of Mind Guarantee?
• Where to find warranty information

General Product Help

• Laptop Troubleshooting Guide
• Phone Troubleshooting Guide
• How to charge your Kogan Active+ or Pulse+ Tracker
• How Will My Refund Be Processed?
• What Do I Do if I Need To Purchase a Spare Part?
• What To Do if My Item Arrives With a Part Missing

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