Product Support
Product support and care after your product has arrived.
User Manuals
TVs
- TV Troubleshooting Guide
- KALED43MU8010SZB - Original Firmware
- KALED49SUHDZA - Firmware Update
- I am getting the error "This device is not optimised for Netflix" when I try to download the Netflix app
- Kogan SmarterTV - Pairing with Remote for Voice Control
- How do I install the batteries in my Kogan SmarterTV Remote?
Warranties
- Contacting Dick Smith Support
- Can I transfer my item and its warranty to a new owner?
- Condition Photo Examples - Laptops, Phones, Tablets and Smartwatches
- Dick Smith Warranties
- How do I take advantage of the 14 Day Change Of Mind Guarantee?
- How long after receiving my product can I purchase Extended Care?
General Product Help
- Laptop Troubleshooting Guide
- Phone Troubleshooting Guide
- How to charge your Kogan Active+ or Pulse+ Tracker
- Preparing your Android Device for Service
- Preparing Your iOS Device for Service
- Orbis Luggage - Protective Plastic Film