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Product Support

Product support and care after your product has arrived.

User Manuals

  • How Do I Find The User Manual For My Item?
  • Kogan Battery Free Wireless Digital Doorbell - KABFRDBELLA - Manual
  • Dick Smith user manuals

TVs

  • TV Troubleshooting Guide
  • KALED43MU8010SZB - Original Firmware
  • KALED49SUHDZA - Firmware Update
  • I am getting the error "This device is not optimised for Netflix" when I try to download the Netflix app
  • Kogan SmarterTV - Pairing with Remote for Voice Control
  • How do I install the batteries in my Kogan SmarterTV Remote?
See all 109 articles

Warranties

  • Can I transfer my item and its warranty to a new owner?
  • Condition Photo Examples - Laptops, Phones, Tablets and Smartwatches
  • Contacting Dick Smith Customer Care
  • Dick Smith Warranties
  • How do I take advantage of the 14 Day Change Of Mind Guarantee?
  • Where to find warranty information

General Product Help

  • Laptop Troubleshooting Guide
  • Phone Troubleshooting Guide
  • How to charge your Kogan Active+ or Pulse+ Tracker
  • How Will My Refund Be Processed?
  • What Do I Do if I Need To Purchase a Spare Part?
  • What To Do if My Item Arrives With a Part Missing
See all 83 articles
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