AU customers
Please be aware, that there are some impacts on freight routes due to the recent flooding in NSW and QLD.
As such, some orders being shipped or collected from areas affected by these floods are experiencing delays.
Rest assured that everything is being done to ensure these orders are delivered safely, and as soon as possible.
NZ customers
Some products shipping from Australia to New Zealand may be affected by COVID restrictions, causing delays of up to 3 days.
Please allow 3 business days to pass before contacting our Customer Care team regarding the whereabouts of your order.
We hope you and your loved ones are safe during these times.
The Dicksmith Team