When connecting your TV to a power supply make sure it not connected to a power board or circuit which is shared with high current consuming devices, such as corded vacuums, washing machines, dishwashers, etc.
Such devices could cause power dips when powering on and operating which could other electronic devices on the circuit to experience interference.
Where possible avoid plugging your TV into a power board and connect it directly to a wall socket.
Issues While Watching Live TV
Switch channels to another station to identify if the issues are local to a particular station.
If using a "Rabbit Ears" antenna or similar, reposition the antenna while viewing the channel to find a better signal strength.
Check the coaxial cable between the TV and antenna to ensure a good connection and that there is no damage.
Issues When Using External Devices
If TV is experiencing issues when using devices such as consoles, DVD players, Apple TVs, etc:
Make sure the cable between the device and TV is connected correctly and is undamaged.
Try plugging the cable from the device into another port on the TV.
Try using a different cable to make sure the original one is not damaged and compatible with both the TV and the device.
When the connected device has both the options for RCA and HDMI output, use the HDMI output as a priority for a higher resolution image and better quality.
For issues related to viewing 4K content and HDMI connections please refer to the article '4K Content Over HDMI'.
If the above information has not helped with your query, please refer to our 'TV Troubleshooting Guide' for further assistance.
Alternatively, you are welcome to contact our Support Team with any queries - please note that a photo or video of the issue can assist with identifying and resolving the issue.