If you are unhappy with your item, made an incorrect purchase or simply changed your mind, you are welcome to return your item within 14 days of receipt under our Change of Mind Policy for any of the following brands:
Kogan, Fortis, Ovela, Certa, Estelle, Scharfen, Komodo, Pawever, Bubbli, Orbis, Ergolux, Trafalgar, Shangri La, Cookmaster, Bella Vita, Vostok, Kromo and Pestill branded products.
A Change of Mind return is only eligible for a Dick Smith account credit, which you can then use towards a replacement item or your next purchase.
More information about how to return your item can be found below:
If you would like to return a Dick Smith Exclusive Brand item that is eligible to be returned under our 14-day Change of Mind Policy, please contact our Support team through your Dick Smith account dashboard and they will gladly assist you.