If you purchased a Dick Smith gift card or voucher before 4th May 2016, it is important to note that the business with which you transacted is different to the business trading under Dick Smith from 4 May 2016 onward, so your gift card cannot be redeemed on the Dick Smith website.
Holders of these Dick Smith gift cards should contact the Receivers in respect of any entitlement of remaining credit on the cards by calling Hodgson on 02 9286 9999.
Alternatively, holders of Dick Smith gift cards may be entitled to claim a refund from the retailer at which they purchased the gift card (for instance a supermarket), or they may also be able to process a charge-back through their credit card providers if they paid by credit card.